Private Owners
"Over the last seven years your company has replaced at least seven roofs, three commercial and four residential, and helped me with countless repairs. Every time I am amazed with the quality and speed of you and your workers....Your company continues to raise the standard of professionalism and quality for not only roofing companies but for all service-oriented businesses. I will without doubt use Tom Lee Roofing, Inc. for my future roofing needs."
Pak Ling Yip Yip's Auto World Collision Repair Center
"Everything about our experience with Tom Lee Roofing was positive. Your offfice staff was always friendly and helpful. Your people showed up on time for appointments. Telephone calls were returned promptly. The work was performed when scheduled...As a construction attorney I was curious about the construction methods and materials and your foreman Jose was very patient in explaining to me how and why things were done the way they are done. I am sure I spent more time on the roof during the construction than most of your customers normally do, but as a result I was particularly impressed with the workmanship demonstrated by your crew."
Alan J. Wilhelmy
Construction Attorney, Richardson & Wilhelmy
"We had our roof done by Tom Lee Roofing. I want to thank your friendly staff for making an appointment at my convenience to have one of your associates come by and explain the advantages and expectation of your roofing system. Your system had a longer lasting composite material than our previous one and your application was even an environmentally-friendly one. Your workers were provided with the latest safety equipment. I ought to know; I’m a safety inspector and have inspected various roofing companies in the past 25 years. As a safety inspector, it brought comfort knowing the workers are protected. As a home owner, it brought peace of mind to me and my family. With such a positive experience, I cannot see why anyone would even risk contracting with another roofing company. I would strongly recommend Tom Lee Roofing to anyone."
Armstrong Lum
Safety Inspector and Home Owner
"I just wanted to take a moment of your time to let you know that Gabriel and his assistant on the crew handled my recent repair problem spectacularly. They arrived on time, on a windy cold, lightly raining afternoon, and immediately located the problem which was caused by some painters that had been working on the exterior of the building. Despite the hour, they said "we can fix it right now", and did just that... You are indeed fortunate to have workers like that on your staff."
Keith Doerge
"Thank you for the excellent job in replacing our old worn roof. Your foreman as well as the rest of the crew were courteous and kept me informed on all aspects of the project. As promised my property as well as that of my neighbors was left clean each night while the job was being done and when completed. I am quite pleased with the results and have received compliments from my neighbors."
Donna Hook
"I was extremely impressed by your company's excellent roofing job you did on our five-story home on Nob Hill. Your nine man crew, under the able direction of Solomon, quickly removed the old roof of three layers that dates back to 1908. Then they installed a beautiful roof with copper trim, vents and skylights. I was most impressed by the skill and attention to detail of every member of the crew. Both my wife and I could hardly believe how clean the entire premises and the surrounding areas were left a the end of each day by the crew all wearing identical blue shirts."
Edward A. Morris
"I would like to tell you, Tom, how pleased we were with the professionalism and excellent work demonstrated by your crew. In fact, as I look back, every contact we had with your company has been pleasant, from scheduling appointments with Cathina, visiting your shop to pick out shingles with you and Howard, and also, in the very prompt and efficient manner in which you handled the minor issues that needed attended to after the job was completed. Having worked with contractors that are less than professional, I was pleasantly purprised by the excellent service provided by your and your employees. Victor, the job foreman, was especially helpful, but really all of the crew did a wonderful job. What can I say? I'd recommend your company highly to anyone looking for a roofer. In all fairness, I should remind you that your company was recommended to me by my realtor, Jeff Osteen, at Pacific Union Real Estate Company.
Thank you so much for an excellent job at a fair price. You outshine your competitors by far!"
Arne C. Boudewyn
“I want to thank your staff for an efficient, immediate and willing approach to a leak I developed. They did not give up and hopefully have solved my problem. Everyone was sympathetic and helpful. Their work was faultless. I could not ask for better service than they gave.”
Gloria M.
“I want to express my appreciation for the high quality work your company has consistently delivered. The work was completed just as scheduled, and the price was in line with other bids from companies that seem less interested in the work. It’s a real pleasure to work with a straight forward and highly competent business such as yours.”
Gregory G.
"Professional and reliable."
Otis P.
"The quality of the work was very high."
Richard D.
"They were very accommodating and very easy to work with. They did exactly what they told me they'd do, and the service was excellent."
Jan F.
"[Tom] knows what he's doing. He comes out initially and then comes back with the workers to watch or help. I like that."
Parker W.
"The presentation ahead of time was very helpful. They did a good job explaining the kind of things that needed to be done."
Bev B.
"I like their honesty. They came out when they said they would and charged me what they had estimated."
Steve H.
"The crew was very friendly, and they complied with our requests."
Kathleen B.
"Very polite. Explained everything and came back when it was done to go over the work with me."
Ms. P.
"They take responsibility for their work. I've used them twice and called them a few times to fix a problem. They were very good about fixing the problem with no extra charge."
Terri K.
"They were very professional, and they explained the work they were doing. They also allowed me to view the work they were working on, and fixed the leaks that existed before."
Raphael T.
"They do a good job and they are very responsive. I recommend them to all my clients."
Val S.
"The way they take care of you from the beginning to the end; it's done right the first time."
Sol M.
"Friendly, professional, on-time, on-schedule, on-budget. Tom Lee's bid for our roof was a little higher than the other roofing company we contacted, but we went with Tom Lee because their references were absolutely stellar. I was completely pleased with the work they did and the manner in which they did it.
Why don't other contractors behave this way? Professionalism is worth its weight in gold."
Alex C.
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